Build Communities
January 3, 2011 by admin
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Standing there (in nothing but a large pair of boxer shorts) during my first 2 days of Navy Boot Camp, I stenciled my clothes as quickly as my chubby hands could get them done while the person next to me, obviously stressed, was crying as he was doing his within the allotted time limits (quietly, I was thankful that my last name was only four letters and not 10 like his). Abruptly, a loud bellow came from the front of the room, “Hey, Fatboy! You gonna lose that spare tire while you’re here!?” Shaken by the decibel level increase, I looked up and looked around. My eyes then met the originator of the call. “Yes, Fatboy, I’m talking to you!” I nodded, and called back, “Yes, sir, I’m going to lose it!”
Although it was a nickname I did NOT want to identify with, I did lose the weight and (little did I know) that this introduction to military service was, in fact, the best thing to ever happen to me. Prior to this, I had never quite felt like a part of anything. This grouping of misfits, outcasts, and socially questionable people came to be my family - a community of people that bonded together when times were tight, stressors were high and jobs needed to get done. Throughout my 22 years of service, it was never about the team, it was about the community - what we could do as a group that was commendable, worth doing, and enjoyable (most of the time) while we were accomplishing it. The Encarta Dictionary defines community as “a group of people with shared interests within society.” Communities of people get more done - leveraging their differences as one force for the good of the whole. Are you building great communities? Here’s how to tell:
Rapport
Although a little tough, in retrospect, what the “fatboy” comment taught me was that we were all humbly in the same boat. Yes, I was able to stencil my uniforms quicker than the gent next to me but that didn’t make me any better. Regardless of where we come from or, even, how long our last name is (or isn’t), communities do not foster competition between members. Rather, they foster a oneness of purpose and of shared meaning. Shared meaning, organizationally, gives a group a focal point for communicating and moving forward. As a leader, I never hesitated to roll up my sleeves and get dirty. This helped in creating the “we’re all in this together” rapport that was needed to hamper competition, leverage individual strengths, and foster oneness of purpose. Rapport builds relationships and, quite simply, binds us emotionally together.
Reciprocity
What I love about my community now is the same thing I loved about being in the Navy. I always know that someone has my back. Currently, if I get up earlier than my neighbor on a snowy day, I take care of his walkway. On days he’s up and at it early, he does the same. After being jolted by the bolstering voice of the Company Commander while stenciling, I reached over and helped my long lettered neighbor get through his mess. Yes, at the time, I would have done anything to get the focus off my portliness but helping my neighbor did the trick. I was left alone and slapped on my portly back for helping out a shipmate. Building a community within your organization doesn’t have to take a negative spin and can be as easy. It’s as easy as rewarding those who go out of their way to lend a hand to another. What are the mechanisms in place to recognize and reward that kind of servant stewardship where you are?
Recreation
Having fun is the social grease that makes the community machine function smoothly. What’s best is that recreation helps to build rapport and the want to help each other out. I like to think of it like this: When I know and laugh with someone, I know them on a different plane - more personally. We’ve communed in way that is unique and binding. During my boot camp months, our group perpetually laughed at the incongruent nature of our lives and how we ended up there at that place. We also laughed at our mistakes as we helped each other get better. My current community has the same feel when we get together to barbecue in the backyard or meet at the school for an ice cream social. This is the easiest thing we can do to build community in our workplaces - let off the gas and allow people to have fun, laugh, and enjoy what they do and who they do it with.
In the end, I enjoy being part of a community much more than being on a team. The feel is just different. When I’m part of a community, I don’t feel encumbered by rank, title, or circumstance - I feel free to explore, speak up, and contribute because I know that I have something that provides value to the whole and we’re all in this together. I’ll never forget that day stenciling (nearly naked and ashamed). Not because I was “called out” for being a fatboy but because it was my introduction to a community of people that served each other and served something larger than themselves.
What’s Luck Got To Do With It!?
August 12, 2010 by admin
Filed under Uncategorized
As I crossed the bridge on my way from the train station to the college, the comedic irony of the situation made me burst into laughter. At the end of the bridge was a panhandler, asking for money and, as a very attractive woman approached him wearing what would be illegal in many states, he put down his cup, he looked her square in the eyes and said, “Hey, Baby, how YOU doing!?” As if she would (at that moment) have the realization that her efforts to make the world a more beautiful place had just then, in that instance, been realized by her one true prince charming and that her life would then be complete. She breezed right by him and he went back to work. After seeing this, I reached into my pocket, took out a five-dollar bill and placed it in his cup because I appreciated this man’s gusto! He knew that, in life, there was no luck. He knew that if you want something in life…you have to go out and get it (okay, maybe he just did what other men were thinking because he had nothing else to lose but I still appreciated his tenacity!).
I don’t tell this story to make light of the homeless situation or anyone less fortunate than myself. In fact, at that moment I felt a kindred spirit to this man. He stepped out, took a chance in the hope that something would happen. Many of us wait for opportunity to knock or “Lady Luck” to smile upon us when trying to reach a goal but luck is what we manifest for ourselves through stepping up, standing out and staying gold.
Stepping Up
Anything great I’ve ever accomplished in my life has come by stepping up and doing something different - through taking a chance and getting outside of my comfort zone. This isn’t always easy, is it? I’m just like every other human out there. I love the homeostasis of life. I like my routines, my rituals, and my schedules. The perpetual motion of my routines has given way to ruts, only seeing things the way they’ve always been or even the fear of failing. Sound familiar? I get past this by looking at what I want upwards, downwards, backwards and then taking the risk and making a step in that direction. I don’t always succeed but that one step gives the momentum needed to overcome languidness of life and on to bigger and better things.
Standing Out
The goals I have been able to reach in my life are the culmination of all the people that helped me along the way. Those people couldn’t have helped me if they didn’t know what I was doing. Standing out requires us to let others know what we’re trying to accomplish and allowing them to help. This has always been my greatest challenge. It may be my ego or my want to control the universe but I have had to learn to let go, get over it, and let people help me. The more brainpower and momentum something gets the more power it has. I liken it to a snowball going down a big hill. It starts out small but gathers more mass (and momentum) as it rolls down. Standing out and allowing others to be a part of our effort does the same thing. The more mass, the more we’ll get done. Get over it! Stand out and let other know what can be done and what they can do to help. Yes, people want to help!
Staying Gold
People have always told me how lucky I am. I guess, on the outside, it may appear that way. I maintain that it is all about staying gold - that the appearance of everything looking like it just comes my way, is more about my gold attitude than it is of anything else. Regardless of how bad the situation is or how much a person wants to try to “dull” my shine, I remain optimistic and full of possibility (some have said full of something else but I digress…). I keep my gold attitude through finding the learning moment in a wrong turn, the possibility in an improbable situation, and keeping a solid sense of humor when the clouds roll in. Have a plan to stay gold! Keep a smile on your face, a joke on the ready, and an ability to laugh in your back pocket. It will make all of the difference in your ability to get the most from any situation.
In the end, I don’t believe in luck. I believe that we all have talents and that opportunities manifest when we put those talents to work towards something worthwhile. If we say we want something it means we are taking active steps to get it. If we aren’t, then we really don’t want it. Not every venture turns out a success but for every wrong turn taken, a new path can emerge. My friend at the end of the bridge didn’t get the girl but he did get $4 more than I would normally give him and also earned my respect! Don’t wait for luck to achieve what you want, go for it today by stepping up, standing out and staying gold!
Peopleship - The UNsystem to Great Teams!
July 6, 2010 by admin
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It’s no surprise to me that, when I speak on leadership, audience members will approach me after and relay their astonishment that I was a Military Officer. That “my positive brand of leadership” is not indicative with what they knew or what they had experienced from the military. It’s no surprise because during my military career, I felt like a round peg trying to fit into a square hole. After years of trying to “fit in” and years of being uncomfortable, I took a cue from Frankie, lead “My Way” and practiced my own brand of “Peopleship.” Our policies, plans and procedures are important as long as those people who implement them are “on board.” People make the ship move. People make the process work. It’s people that make the workplace bearable. Unfortunately, it’s the people that are most forgotten when thinking about mission. The key to Peopleship is to un-think, un-learn, and un-plan our daily interactions with our team and focus in on the connection - linking yourself to them, each other, and then the mission. Peopleship is not about theory, it’s about being:
Unconventional
The only thing anyone has ever been able to expect from me as a leader is that, in any given situation, I was going to do something unexpected. Ranging from working along side them doing the most menial of tasks to challenging them to chair races down the passageway. If we want new paradigms of conformity - paradigms of connection and free thinking, then the rules have to be broken. We have to break the rules of “how we do things around here” and get to new possibilities. Let’s face it, we (as human beings) love the status quo. We love knowing what comes next. We love the homeostasis that comes with life. As time passes, this results in each day becoming a repeat of the day before and we can quickly end up in a mind numbing cycle of monotonous mire - zapping creativity, productivity, and connections. Unconventionality shakes the status quo and brings connection, depth in our relationships, and new possibilities.
Unscripted
Perception is not reality. Reality is reality. None of us are perceived as we perceive ourselves. We all have visions of what a leader is, what a leader does, how a leader acts and these schemas cause us to focus in on the scripts of what a leader should say and managing other’s perceptions of us rather than really trying to be in the moment with a team member. Unscripting our interactions enables us to connect.
One of my best supervisors was a relentless taskmaster. Every morning we would meet and we would go over the endless list of things that needed to be done and, every morning, I would leave knowing that I’d never be able to get them all accomplished. What made me try so hard to hit the mark (time and time again) was our relationship. Although we met every day, once a week we met, drank coffee, and just talked about “things.” We went off the script and discussed my family, his family, trials, triumphs - whatever came up because it was totally unscripted. He not only cared about how I did, he cared for me. That wasn’t perception, it was reality. Going off the script allows us to learn about our team members as people, connect with them, and move forward.
Unrelenting
Service to one another isn’t just another “thing” we should be doing, it’s the main thing. We should be unrelenting in our pursuit of taking care of our team and in our commitment to improving the overall quality of work life. This is a combination of knowing what is important to our people, rewarding the hard work they do and also helping them keep things in balance.
For me, there are two types of people in the world. There are people that think about doing things (but never act) and there are those that actually do things. Service to one another is something that is done. Yes, we think about it but it’s the action that has meaning. Be unrelenting in your service to your team and improving the quality of work life - serve until it hurts and then….serve some more!
Peopleship isn’t about theory, it’s about being undeniably awesome as a leader. It’s about doing it “Your Way!” Being you, being real, and working to connect with your team. Peopleship is sometimes reflective, sometimes strategic but is always authentic. Today’s workforce and work environment is dynamic and continually changing. If we want to move past the paradigms that we’ve grown up on how to lead and compete in today’s world, it takes people. Focus your efforts on being unconventional, unscripted, and unrelenting - the investment you make in connecting with your team will bring returns you have never been capable of even dreaming for in your results.
Give Your Ideas Wings!
May 11, 2010 by admin
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I sat there, nearly giddy as a young school girl, as the Admiral announced that nearly all of my wants for my division were about to be granted….funding, manpower, training. At that moment when my ideas became reality, I knew exactly how Dr. Frankenstein felt as he screamed, “IT’S ALIVE!! ALIVE I TELL YOU!!”
When you’ve put your heart and soul into an initiative, you can’t help but feel some personal gratification when it comes to fruition. Even, if you don’t get the credit. NOT GETTING THE CREDIT!? What is that about? When something is for the good of the team and/or the organization, it doesn’t make a difference where the credit goes, as long as the initiative gets done. What I’ve found in 25 years of working in (and leading teams) is that ideas have to be set free and enabled to take on a life of their own. Especially if you need others to get the job done. Bringing life to an idea is more about letting go then holding on. Here are the strategies I use to make this happen:
Give It Up
Much like a mother bird tosses her chick out of the nest when it’s ready, so must a good idea to tossed out to the team to be taken up, built on, and given wings. I’ve had a lot of GREAT ideas in my life. I’m not talking just good ideas…I am referring to fantastic ideas! Many of which I’ve held on to way too long. I fed them too long, held them too long, and let them stay around too long. So long, in fact, that (as the idea grew) it got too big for just one to manage but no one knew how to handle it but me (and it wasn’t nearly as cute as it was when it was younger) - resulting in its possible demise (due to it being too hard to handle or my hating it). Holding on too long stifles the overall growth, development, and progression of an idea. Giving an idea up gives it motion, momentum, and creativity - enabling it to move forward.
Talk It Up
If I have thrown an idea out of the nest and allowed it to take flight, I can’t just abandon it. It may sound a bit cliché’ or corny, but I must be the wing beneath its wings by talking it up at every opportunity. Even though I am proud, I can’t run around saying, “Did you see my chick? Isn’t she darling? Don’t you just love her?” Instead, I must support from all sides by gently monitoring where it goes and whispering to all how it is doing, what support it needs, and how others can help the flight. This can be a difficult task. When pride runs too deep, egos run too high, and the wind that gets blown is too fierce, the idea will plummet to the earth and die. A gentle breeze beneath the wings is all that is needed to keep it airborne. Surround it with support.
Prop It Up
Barriers can get in the way of any ideas new flight. It could be a strong gust from another direction or a huge tree right in the path of flight. The question is, what can be done to remove those barriers? Some may be removed through talking it up but some may take a little more savvy. It might require a compromise or to ask something to get out of the way. It might even require you take a chain saw and cut the tree out of the way. Think through the flight plan of this idea, prop it up, and provide as clear of a path as possible.
In a team, the life and flight of an idea might start with you. However, if you want to see it through, it’s important to remember to initiate, don’t lead. Give it up, talk it up, and prop it up - give the idea the support needed for it to fly. If it is a truly great idea, it will. If not, and you take it upon yourself to raise, you might end up with a overweight, 30 year old idea living with you that eats you out of house and home. The choice is yours! I think you’ll find that many hands make for lighter work and greater results.
SUPERPOWERS ACTIVATE!!
March 9, 2010 by admin
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Yes, I still believe in super heroes! In a quick straw poll of the members of my household on what superpower they would want if given the opportunity, I was quite surprised with the answers. I had two that wanted to fly, one that wanted to be invisible, one that wanted to be able to read another’s thoughts, and one that wanted to control another’s thoughts. When I was growing up, I often thought about what it would be like to be a superhero, didn’t you? What would I do? What kind of super hero would I be? I was always drawn to those who didn’t have powers but, instead, leveraged what they had in order to make the world a better place. Of course I admired Batman but, more often, I found myself pretending that I was Steve Austin, the astronaut that had been “re-tooled” with bionics after his tragic wreck and was transformed into the “Six Million Dollar Man.”
The opening sequence of that fantastic 70’s show opens showing a horrific crash and then a narrator saying, “Steve Austin, astronaut; a man barely alive…” and ends with head scientist, Oscar Goldman, laying out the plan, ” Gentlemen, we can rebuild him. We have the technology….we can make him better, stronger, faster than before.” Even today, this show still appeals to me. For me, even as an adult, it tugs at the question of what kind of superhero I am and how can I leverage what I have so I can contribute more. Not that I am not good but, like many, can feel the stress of life and feel like any man, barely alive. But each of us has the technology to rebuild - to make ourselves better, stronger and, yes, faster than before.
Being Better
There are many things I am good at but there are a LOT more that I would like to be better at. With competing demands and resources, it can be easy to fall into a trap of trying to do everything and be everything. I am sure I am not alone in feeling the super hero pull to do it all, have it all and be everything to everybody. It’s not impossible to do but it can strip you of your super powers. I equate it to when a restaurant goes from having some key specialty dishes to serving a buffet. When you switch to a buffet, the overall quality degrades just a little and the experience is not as great. Being better is taking time to reflect on what’s important, investing in your own development and choosing how you will use your superpowers. CHOICE!? I have a choice? Yes! Being better is getting rid of the buffet and getting back to your specialty dishes. You can’t save everyone but you CAN save yourself!
Being Stronger
Superman had Lex Luthor, Batman had the Penguin, and Spiderman had the Goblin. Just as every superhero has his arch villain, you have yours and I have mine. Even Steve Austin fought the powers of the bionic Big Foot who was sometimes friend, sometimes foe (but that’s a whole different article). What (or who) is your archenemy? It could be finances, food, marital problems, or any myriad of other issues/people that knock you down, lock you up, and calculate how to expose your weaknesses so that it will result in your ultimate failure. The lesson we can take from our superheroes is that they ALWAYS prevailed. The power of your good is always greater than the evil forces at large. Being stronger is the realization that, no matter whom (or what) we face, you can dig deep and overcome it. It could be with the help of your superfriends or with the help of something supernatural. Regardless, the super hero phrase you can write on a post-it and plaster everywhere to remind yourself is:
“I ‘M > it”
(Translation: “I AM greater than it!”)
You are greater than any foe you face because you can leverage your own super powers to overcome it. Dig deep and send it back to the fiery depths of hell whence it came.
Faster Than Before
Faster for me doesn’t mean the speed at which I travel, leap over buildings or the speed with which I save the damsel in distress. For me (and I can only speak for me), it is about being faster to appreciate the countless blessings, joys, and wonders that fill my life. It is about being faster to be kind, faster to spontaneously appreciate the people in my life that make it worthwhile, and faster to slow things down so I can savor the moment. It’s easy to get caught up in the negativity of the world, see what is going wrong, and let it sap my super powers. Super heroes look for what is going right, who is doing right, and how they can contribute to the larger good. Be faster every day in being present and positive. It helps with both being stronger and better!
Now don’t get me wrong, I wouldn’t mind being able to fly, see through walls, or even able to shoot webs from my wrists and sail through the city. However, I think we are all superheroes in our own way and we can strengthen our positive foothold in the world and defeat evil by leveraging the gifts we already have. I can be better, stronger, and faster! I have that technology and so do you! So step up, step out, and make a difference!





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